SHIPPING

Orders will ship within 2 business days of purchase.  Tracking confirmation will be emailed to you once the package has been dispatched. Please allow 7-10 business days for flat-rate delivery.  We do not ship internationally at this time.

 

RETURNS POLICY

Our goal is to ensure that you have an enjoyable shopping experience. However, if you decide to return any item(s), please mail the item(s) to us within 3 days of receiving your package.  Items must be new, unworn and in resalable condition in order to receive a store credit. Unfortunately, we do not accept refunds or exchanges at this time. Please note that customers are responsible for return postage.

 

HOW TO RETURN 

To return your item(s) email us at support@aulala.design

Provide us with the following information:

  1. The item(s) you wish to return, your order number, and the reason for your returns.
  2. We will review your email and respond back with our acceptance confirmation in a timely manner.
  3. Ship the package back to us at your local post office and provide us with the tracking number.
  4. Once the package is received on our end, please allow 7 business days for us to review the order and process your store credit.